Returns & Exchange Policy
What is Returnable/Exchangeable?
- All orders of Standard Sizes (S to XXL) and standard length are returnable.
What is NOT Cancellable/Returnable/Exchangeable?
- Customized Orders.
- International Orders.
- Urgent Orders
- Scrunchies, Earrings, Potli Bags are Not returnable.
- Items under SALE Collection.
- Kidswear
- Exchange Orders
How will I be reimbursed?
- Prepaid orders refund in INR will be transferred to your Bank Accounts/ Cards as per your payment mode in 5-7 business days from receiving the product back.
- CoD orders are not eligible for refund. Store credits will be issued against CoD orders returns.
- Shipping charges (300/-) for CoD orders are non-refundable.
How to return?
Domestic/ Indian Orders
- Please inform us within 2 days of receiving the package on labelkanupriya@gmail.com
- We should receive the package within 10 days of intimation of return.
- If the packet is not received within 10 days from the date of initiation of Return, we don't hold the responsibility to process the return.
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Please make sure the product is not worn or stained, and no smell of perfume is coming from the garment, in which case your return will not be processed.
- In case the customer wants to claim refund on the basis of damaged goods, we will need an unboxing/opening video of the package. Without the video we cannot work on refund or exchange.
- International Orders are not eligible for Cancellation/Returns/Exchanges.
Ship us the product back to:
Label Kanupriya (Shree Vinayaka Fashions)
Plot No L & B-1, 5th Floor, Manglam Plaza
RIICO Industrial Area, Mansarover, Jaipur
Rajasthan 302020
Mobile no – 7357395225
Please note Reverse Pick-up is not available and the return shipping charges will have to be borne by the customer for all orders. Kindly select a reputable courier company as customer will bear the responsible for the product reaching us.
Please share tracking details of the return as soon as it is dispatched from your end.
Please allow us 5-7 business days after receiving the product for processing returns.