Customization Policy
Kindly go through the below points to know our Policy on Customization -
- Customization can include a change in colour, size or slight change in design like neckline, sleeves, measurements etc.
- All Customized orders are charged on MRP (discounts are not applicable)
- All Customized orders are Non-Returnable and Non-cancellable
- Customized Orders will be accepted in Prepaid mode only
- Styles customized to lengths below the standard length, will be treated as Customized only.
- Standard Height taken is 5'2", orders made as per this height or above are Returnable. The orders made for Height below 5'2" are Non-Returnable.
- Plus size orders made for chest size above 44" are Non-Returnable, and are charged on MRP. Please note plus size orders are accepted in Prepaid mode only.
- XS size orders are treated as Customized size and are accepted in Prepaid mode only.
- XS size orders are non-returnable
- If you want the saree blouse to be stitched as per Custom measurements, the Saree order will be charged on MRP.
- We can change colours in most of our styles. Please contact us on WhatsApp 9694496961 or email us on www.labelkanupriya.com for your queries.
- We cannot change the fabric, design or silhouette in our styles.
How to place a Customized Order?
- Place a prepaid order of the product you want, by selecting 'Customized Size' option from the size menu
- We will send you a payment link for 'Extra Charges for Customization' after the order is placed
- Once the payment is completed, mail us your measurements and specifications
- Your order will be completed in our standard shipping time and we will share pictures of the final product with customizations for your reference
- Once we get your confirmation, your order will be dispatched
- Please note, an order with any Customization is not eligible for Cancellation/ Return or Exchange